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Grace Embroidery & Quilts Privacy Policy
Grace Embroidery & Quilts is strongly committed to protecting your privacy and providing a safe online experience for all of our users while offering them the highest quality publications and services. Because we gather certain types of information about and from users so that we can fulfill your requests and serve your needs, we feel you should fully understand the terms and conditions surrounding the collection and use of this information. This privacy statement discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline.
What Information Do We Collect About You?
Personal information is only collected when you create an account, which is necessary to place an order. You can update or correct your contact information or change your preferences about receiving offers and information from us or third parties at any time.
Information That Users Volunteer
We collect personally identifiable information, such as names, mailing addresses, and/or e-mail addresses when you place an order. Occasionally we may also request demographic information such as age, gender, hobbies, or interests. Often this additional information is optional or requested anonymously in connection with a survey. Site visitors may register to receive one of our e-mail updates.
Orders
If you wish to place an order for products or services online, you must generally establish a credit card account with us. In addition to the customary information needed to fill your order (full name, address, ship-to name and address, etc.), orders necessitate collection of additional personal information, such as your credit card number and credit card expiration date.
Information Collected Automatically
We also may collect your IP address, browser type, domain name, access times and referring website address. This helps facilitate your online experience at our website. In addition, we use cookies to track usage patterns at our site and to control the display of ads, as well as to offer other functionalities (such as screening for age, helping to track items in your shopping basket at sites which offer online shopping opportunities, and "recognizing" you to speed up your log-in when you visit our site). See below for more detail on cookies.
What We Do With Collected Information
We use information you provide to fulfill your requests and improve our publications, products and services. We may, from time to time, produce reports for advertisers, sponsors and vendors containing anonymous, aggregate information about our users and subscribers, such as demographic, and online usage information. This allows us to provide content and offers that are most relevant to our users and to work more closely with advertisers. We do not include any personally identifiable information of our users in these reports.
We use personal information so that we may display or send custom, personalized content to our website visitors and to send newsletters, mail, e-mails, features, promotional material, surveys and other updates, information or offers to our users. A user may, at any time, opt out of receiving such information. We also use collected information to evaluate and administer our products and services, fulfill customer requests, respond to any problems that may arise, such as product delivery failures, difficulties in navigating our site or accessing certain features, as well as to gauge user trends to determine what products and services are most popular with users.
We allow users of our website to send articles or links by email to other parties who may be interested in them. We do not retain any email addresses (unless you are a member who already has voluntarily provided your email address) of either the sender or recipient of such articles or links after they are sent, and do not share "send a friend" e-mail addresses with third parties.
Of course, we use personal information to allow you to make product purchases. Rest assured that we and our technical and fulfillment agents and consultants follow careful procedures to safeguard credit card data in connection with your transactions.
How Do We Share Personal Information?
Personal information is available to Grace Embroidery & Quilts and its technical and fulfillment agents and consultants who make this site and our publications, products and services available to you. Anonymous information is available to our advertisers, sponsors and promotional and business partners. We share your personal information with third parties only as described below.
Grace Embroidery & Quilts and Its Agent
Grace Embroidery & Quilts may access both anonymous, aggregate demographic data and any personal information you provide for internal marketing purposes, including sending you notices of subscription renewal deadlines, new publications, services or products we offer likely to be of interest, and filling subscription and other orders. To facilitate subscriptions and orders, Grace Embroidery & Quilts will cache your order information, and create an authorization with a merchant account (i.e., your credit card company). There are many companies who may be required to assist Grace Embroidery & Quilts in making its publications, products and web sites available to you. Web host firms, technical and database consultants, advertising agencies, and fulfillment firms, including firms assisting us in offering contests and promotions, may have access to personally identifiable information in the course of making our products and services available. All companies working for Grace Embroidery & Quilts must comply with our information collection, use and disclosure policies, and are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law.
Credit Card Companies
As in any transaction, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, and date and total cost. Grace Embroidery & Quilts will not otherwise provide any personal data to your credit card company.
Advertisers, Sponsors and Promotional and Business Partners
We share anonymous, aggregate demographic information (such as gender, age, income, hobbies, interests, etc.), and anonymous information obtained from cookies and similar technologies, with our advertisers, sponsors, promotional and business partners, and with participating vendors at sites offering online sales opportunities. No personally identifiable information is disclosed to any of these third parties in providing these reports. Credit card numbers, bank account numbers, and passwords are not shared with advertisers, sponsors or promotional partners, and are only shared with specific vendors with whom you place an online order.
Your e-mail address is not shared with third parties unless you opt-in to receiving information from third parties. In other words, we may extend e-mail offers to users or subscribers on behalf of our business partners about a particular product or service that may be of interest to you, but only if you have indicated that you would like to receive those offers. If you wish to receive such offers, we do not share or disclose your name or e-mail address to those business partners, but will send you the information or offers on their behalf. As result, although Grace Embroidery & Quilts may receive a fee from our business partners for this service, Grace Embroidery & Quilts sends all offers so that your personal information is never shared with any outside third party. Of course, you may opt out of receiving those offers at any time.
Important Note
We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.
Your browser offers so-called "cookies" which, if you allow their use, store small amounts of data on your computer when you visit a website. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. Cookies assist us in tracking which of our features you like best. Cookies also enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser and our websites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customized features or offerings will not be available to you.
We believe that choice in how and when you are contacted is key to customer satisfaction, so we offer several ways for you to update your contact information or change your preferences.
If you have an online account at Grace Embroidery & Quilts, you may log on and update or change your contact or account information. Check the site for further information. You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any message.
Security of Your Personal Information
Although we use our best efforts to assure that your data remains secure when maintained by us, security during Internet transmissions cannot be assured. Grace Embroidery & Quilts employees are made aware of its privacy practices through periodic communications and training. We limit access to personal data only to those Grace Embroidery & Quilts employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled, secure environments. To maintain the highest level of security, we conduct internal reviews of our security measures on a regular basis.
Grace Embroidery & Quilts may offer links to sites operated by third parties. We offer links to third party sites so that you can conveniently visit our vendors and advertisers or locate other content likely to be of interest. We are not responsible for the content, practices or policies of sites operated by third parties and urge you to inquire about them before providing any personally-identifiable information.
Changes in Business Structure
In developing our business, we might sell certain assets, or the company, or parts of it, may be sold, merged or otherwise transferred. In such transactions, user information, whether personally identifiable or otherwise, may be one of the transferred assets.
Visitors Outside the United States
Our websites and the servers that make these sites available worldwide are located in the United States. All matters relating to these sites are governed by the laws of the State of New York in the United States. Any information you provide in subscribing to one of our publications or registering or ordering at one of our web sites will be transferred to the United States. By visiting our sites and submitting information, you authorize this transfer, processing and use.
Changes to Our Privacy Policy
We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the policy when you visit our site to be sure you are aware of and understand our current policy. If we make material changes to this policy or in how we will use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make material changes in how we handle previously collected personal information that have retroactive effect unless legally required to do so, and we will e-mail registered website visitors information on material changes to this policy.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please e-mail us at kelly@graceembroidery.com. |
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